Contact us Contact us

Technical Support for Installers

If you are an installer of CDVI products and you require help or advice with an installation, please get in touch with our Technical Support team. We’re available from 9:00am to 5:30pm Monday to thursday & from 9:00am to 4:00pm on Friday

  • Email – send your message to mcruz@cdvi.ca Photos of your installation are always helpful with resolving your query!
  • Phone – give us a call on +52 15538553680 during our opening hours.
  • Website – leave us a note on our Contact page with details of your query and we’ll get back to you as soon as possible.

Remote support

If you’re on site and need help with our software, don’t panic!

Call us on +52 1 55 38553680. We’ll help you as fast as possible.

A woman with red hair sits at a laptop concentrating on what's on the screen, with a pen in her right hand ready to take notes

Manuals & Software

Looking for the right manual to help you with your installation?

Need to download the software to start you on your way?

Check our Downloads page where you’ll find key documentation and easy links to download software and firmware directly onto your device. (You’ll need to be logged in to your website account to access the page.)